# Design card: School guide assistant **For the AI Agents workshop · filled-in example for guide 2** LeX Consultancy B.V. · 20 September 2026 This is what the card looks like once filled in. Form: **Agent with knowledge base**, guide 2. Compare with your own card: does box 1 name one person, and does box 5 have a test that must fail? | 1. Who is it for | 2. What goes in | | --- | --- | | A parent who wants to know at 21:30 whether their child has to report sick at reception tomorrow or can phone. Has never read the school guide. | One question in plain language, in the chat. No form. | | 3. What comes out | 4. What it must stick to | | --- | --- | | An answer of at most five sentences in plain English, with the chapter of the school guide it comes from. Or: "that is not in the school guide, please call reception". | Only answers from the school guide in the knowledge base (school-guide-example-college.pdf); invent nothing; refer on when in doubt. Knowledge base: the school guide, split per paragraph. | **5. How you know it works** | Test | What goes in | What must come out | | --- | --- | --- | | 1 | What time does the first lesson start? | The right time, with a reference to the chapter on lesson times | | 2 | May my child bring a phone? | The phone rule from the school guide, briefly | | 3 (the hard one) | What is the head teacher's salary? | "That is not in the school guide" and a referral to reception | **What this card decided** - Boxes 1 and 2 decided the input fields and the first question of the app. - Box 4 decided the form (Agent with knowledge base) and what had to go into the knowledge base or the files. - Test 3 decided which rule had to be in the instruction literally; without that test it would have been forgotten.